Privacy Policy

1. Personal Information You Provide

We collect personal information that you voluntarily provide when using our conference organization services:

• • Contact Information: Name, email address, phone number, business address
• • Business Information: Company name, industry, conference topics, target audience details
• • Communication Data: Messages sent through contact forms, email correspondence, meeting notes
• • Project Information: Conference requirements, timelines, budget parameters, venue preferences
• • Payment Information: Billing address, payment methods (processed securely through third parties)

2. Information Collected Automatically

When you visit our website, we automatically collect certain information:

• • Usage Data: IP address, browser type, operating system, pages visited
• • Website Analytics: Time spent on pages, click patterns, referring websites
• • Device Information: Device type, screen resolution, language preferences
• • Cookies: Session cookies, preference cookies, analytics cookies (with your consent)

3. Information from Third Parties

We may receive information from trusted business partners and service providers:

• • Referral Partners: Information from business referrals and professional networks
• • Service Providers: Data from payment processors, email service providers, analytics tools
• • Public Sources: Business information from publicly available professional directories

Primary Service Delivery

• • Providing conference organization and planning services
• • Communicating about project progress, timelines, and requirements
• • Coordinating with vendors, venues, and service providers on your behalf
• • Processing payments and managing billing for our services
• • Providing customer support and responding to inquiries

Business Operations

• • Maintaining accurate project records and documentation
• • Analyzing service performance and client satisfaction
• • Improving our conference organization methodologies
• • Training our team members on client preferences and requirements
• • Complying with legal and regulatory obligations

Marketing Communications (With Consent)

• • Sending newsletters about conference industry trends and insights
• • Sharing case studies and success stories (anonymized)
• • Inviting you to industry events and educational webinars
• • Providing information about new services and capabilities

Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Technical Safeguards

• • Encryption: All data transmission uses SSL/TLS encryption
• • Secure Storage: Data stored on encrypted, password-protected servers
• • Access Controls: Role-based access with multi-factor authentication
• • Regular Updates: Security patches and system updates applied promptly
• • Monitoring: 24/7 security monitoring and intrusion detection

Administrative Safeguards

• • Staff Training: Regular privacy and security training for all employees
• • Confidentiality Agreements: All team members sign comprehensive NDAs
• • Access Limitations: Information access limited to authorized personnel only
• • Regular Audits: Internal security assessments and compliance reviews
• • Incident Response: Established procedures for data breach management

Physical Safeguards

• • Secure Office: Controlled access to our Montreal office facilities
• • Locked Storage: Physical documents stored in locked, fireproof cabinets
• • Clean Desk Policy: No client information left unattended on workstations
• • Secure Disposal: Proper destruction of confidential documents

Service Categories

Data Protection Requirements

All third-party providers are required to:

• • Sign comprehensive data processing agreements
• • Implement appropriate security measures
• • Use data only for specified purposes
• • Comply with Canadian privacy laws
• • Report any security incidents immediately